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Policies

Ordering

You may place an order through our website by clicking on our email link or by calling (800) 558-6789 and speaking with one of our customer service representatives. Once you have placed an order, we will email you a confirmation for your records.
 

Shipping

We are pleased to offer free shipping on all orders (except foam only). Standard shipping is within three weeks from the day you place an order. Orders are shipped via UPS™ Ground. When your order ships, UPS™ will email you your tracking number and expected delivery date.
 

Billing

Paying by credit card: Your credit card will not be charged until after delivery of your order.
Paying by debit card: Bank policies vary when it comes to debit cards. We do not capture the funds at the time of purchase, but your financial institution may withdraw the funds from your account and hold them until they are captured after delivery of your order.
 

Return Policy

Customer satisfaction is our first priority. We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please contact us within five days of delivery of your order. All items must be returned in new, unused condition. Shipping, handling, and delivery charges are nonrefundable. Our foam and fabric are guaranteed for two years. Return shipping costs will be at the customer's expense. Returns
will be inspected once received. Custom orders cannot be returned due to their unique nature. Fabric yardage is nonreturnable. One of our Customer Service Representatives will be happy to assist you with any return. Contact us by phone at (800) 558-6789 or email at info@replacemycushions.com.
 

Privacy Policy

Concerning the Collection & Use of Your Personal Information
Replace My Cushions, Ltd. collects personally identifiable information, such as your name, address, phone number, and/or email address solely for the purpose of providing you with the information and products you have requested, directly from ReplaceMyCushions.com or a ReplaceMyCushions.com customer representative via telephone or email. We do not sell, rent, or lease customer lists to third parties.
 

Trademark Notices

The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred. Any rights not expressly granted herein are reserved.

Contact us to find out more about our policies for purchasing our replacement furniture cushions.